Privacy Policy

Shen Suley Fit

Who I Am

This policy explains how Shen Suley Fit collects and uses your personal information when you visit shensuleyfit.com, apply for coaching, become a client or join the email list.

  • Data controller: Sener Suleymanoglu, trading as Shen Suley Fit, a sole trader based in Kent, England.

  • Contact: shen@shensuleyfit.com

  • ICO registration number: ZC277692

Last updated: 18 October 2026.

What information we collect

  • Contact details: your name, email address, phone number, Instagram handle and emergency contact.

  • Application information: what you share in the application form, such as your age, gender, height, weight, job, training and goals.

  • Health information: medical history, medication, supplements, allergies, pregnancy status, and anything you share about your relationship with food. This is special category data under UK law and is given extra protection.

  • Coaching information: food and exercise logs, weekly check-ins (weight, waist, consistency, how you feel), call notes and WhatsApp messages.

  • Progress photos: only if you choose to share them.

  • Payment information: handled by our payment provider. We don’t see or store your full card details.

  • Email list information: your email address and whether you open or click our emails.

  • Website information: basic data such as pages visited, collected through cookies (see below).

How and why we use it

  • Reviewing your application and setting up coaching: taking steps to enter a contract with you.

  • Providing coaching, check-ins, calls and support: performing our contract with you.

  • Using your health information and progress photos to coach you safely: your explicit consent (given when you apply or sign up).

  • Taking payments and keeping financial records: contract and legal obligation (tax records).

  • Sending emails with tips and offers: your consent (you can unsubscribe at any time).

  • Sharing your photos, results or testimonial publicly: your consent (chosen in the Client Terms).

  • Improving our website and services: our legitimate interests.

We never sell your information, and we don’t use it for automated decisions about you.

Who we share it with

We only share your information with services that help us run coaching, and only as much as they need:

  • Squarespace: website, application and checkout forms, and email marketing.

  • Stripe (through Squarespace): processing payments.

  • Tally: application and onboarding forms.

  • Notion: storing check-ins and coaching notes.

  • WhatsApp (Meta): messages and support.

  • Google Meet: monthly calls.

We may also share information if the law requires it, or in an emergency to protect your health.

International transfers: some of these services store data outside the UK, for example in the US. When they do, they use legal safeguards approved under UK law, such as the UK International Data Transfer Addendum or the UK-US data bridge.

How long we keep it

  • Applications that don’t lead to coaching: 6 months.

  • Health information, check-ins and progress photos: until 12 months after coaching ends, then deleted.

  • Payment and financial records: 6 years, as required for tax.

  • Email list details: until you unsubscribe.

  • Photos or testimonials you agreed to share publicly: until you ask us to remove them.

Keeping it safe: we use password-protected accounts with two-step verification where available, limit who can see your information (only Shen), and use trusted services to store it.

Your rights

Under UK data protection law, you can:

  • ask for a copy of the information we hold about you

  • ask us to correct anything that’s wrong

  • ask us to delete your information

  • ask us to limit how we use it, or object to how we use it

  • withdraw your consent at any time (for example to health data, photos or emails)

  • ask for your information in a format you can take elsewhere

To do any of these, email shen@shensuleyfit.com. We’ll reply within one month.

Marketing emails: you’ll only get them if you signed up. Every email has an unsubscribe link.

Cookies: our website uses cookies to work properly and to understand how people use it. You can choose which non-essential cookies to allow in the cookie banner, or in your browser settings.

Complaints: if you’re unhappy with how we’ve handled your information, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy: we’ll update the date at the top and let clients know about any important change.